Terms & Conditions

1. Introduction

Welcome to BBSR Services. These Terms & Conditions govern your access to and use of the BBSR Services website, online enquiry forms, consultation services, professional services and related communication channels.

By accessing this website, submitting an enquiry, requesting a consultation, engaging our services or otherwise using our website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms & Conditions, you should discontinue use of the website and our online services.

2. About BBSR Services

BBSR Services provides professional business registration, startup consulting, legal compliance, taxation, licensing, certification, corporate advisory and digital business solutions.

Our services may assist entrepreneurs, startups, MSMEs, companies, trusts, societies, NGOs, educational institutions, healthcare organizations, manufacturers, exporters, retailers, service providers and other organizations.

Depending on the nature of the assignment, services may be delivered directly by BBSR Services or in coordination with qualified professionals, consultants, technical experts and other service partners.

3. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use the website in any manner that may damage, disable, overburden or impair the website, its servers or associated systems.

You must not attempt to gain unauthorized access to any part of the website, server, database, account, administrative system or other technical infrastructure.

You must not knowingly submit false, misleading, fraudulent, unlawful or unauthorized information through any website form.

4. Service Enquiries and Consultations

Information submitted through our Free Consultation, Contact Us, service enquiry or other online forms is used to understand your requirements and respond to your enquiry.

Submission of an enquiry does not automatically create a professional service contract or guarantee that a particular service will be accepted.

Our team may contact you to understand your requirements, request additional information, explain the applicable process and provide a quotation or service proposal where appropriate.

5. Engagement of Services

A professional service engagement shall be considered confirmed only after the applicable requirements, scope of work, professional fees, government fees, timelines and other relevant conditions have been communicated and accepted by the client.

Depending on the service, confirmation may involve acceptance of a quotation, payment of professional fees, payment of applicable government charges, submission of required documents or other prescribed procedures.

6. Accuracy of Information and Documents

Clients are responsible for providing accurate, complete, genuine and up-to-date information and documents required for their assignment.

BBSR Services may rely upon information and documents provided by the client when preparing applications, forms, registrations, submissions and other professional documents.

Delays, rejection, additional requirements or other consequences arising from incorrect, incomplete, outdated, inconsistent or fraudulent information supplied by the client shall not be treated as a failure of service by BBSR Services.

7. Government Registrations and Approvals

Many services provided by BBSR Services depend upon government departments, statutory authorities, regulatory bodies, licensing authorities, tax authorities and other third-party institutions.

BBSR Services may assist with documentation, application preparation, online filing, submission, coordination and follow-up as applicable to the selected service.

However, final approval, registration, certification, licence issuance or rejection remains subject to the decision of the relevant government or regulatory authority.

8. No Guarantee of Government Approval

Unless expressly stated otherwise in a written service agreement, BBSR Services does not guarantee that every application will necessarily be approved by the relevant government or regulatory authority.

Government authorities may request additional documents, clarification, inspection, correction, verification, hearing or other requirements.

Where such requirements arise, we may assist the client in responding to them within the agreed scope of services.

9. Professional Fees

Professional fees for services shall be communicated to the client before or during engagement, depending on the nature of the assignment.

Professional fees may vary depending on the type of service, complexity of the assignment, location, business structure, documentation requirements, professional involvement and other relevant factors.

Any applicable government fee, statutory fee, stamp duty, registration fee, licence fee, inspection charge, portal charge, certification fee or third-party charge may be payable separately unless specifically included in the agreed quotation.

10. Government and Statutory Fees

Government and statutory fees are determined by the relevant government department or authority and may change from time to time.

BBSR Services does not control government fee revisions, portal charges, statutory fees or other charges imposed by authorities.

Where applicable, such charges shall be payable by the client in addition to professional service fees.

11. Payment Terms

Clients may be required to make advance payment, partial payment or full payment depending on the nature of the service and the agreed terms.

Work may commence after receipt of the applicable payment and required documents.

Clients should retain payment receipts, transaction references and other relevant records.

12. Cancellation and Refunds

Refund eligibility depends on the nature and stage of the service, work already completed, government fees paid, third-party charges, documentation preparation and the specific terms communicated at the time of engagement.

Government fees, statutory charges, portal fees, stamp duties and third-party charges may generally not be refundable once paid or utilized, subject to the rules of the relevant authority.

Where a refund is applicable, it shall be processed according to the applicable service terms and circumstances of the assignment.

13. Service Timelines

Estimated processing timelines may be communicated based on the nature of the service and the expected processing time of the relevant authority.

Actual completion time may vary because of government processing, technical issues, inspections, holidays, additional document requirements, verification, objections, portal downtime or other circumstances outside our reasonable control.

14. Documents and Client Responsibilities

Clients must provide requested documents within the required time and in the prescribed format.

Failure to provide documents or information on time may result in delays in application processing, submission or completion.

Clients should retain original documents safely unless physical submission is specifically required by an authority or agreed as part of the service.

15. Professional Associates and Consultants

BBSR Services may work with or coordinate with Chartered Accountants, Company Secretaries, Advocates, Cost & Management Accountants, Chartered Engineers, architects, environmental consultants, tax professionals, financial professionals, technical professionals and other specialists.

Where specialist professional services are required, the applicable professional may provide advice or services within their respective professional scope.

16. Intellectual Property

Unless otherwise stated, the content available on the BBSR Services website, including text, graphics, logos, designs, page layouts, images, website materials and other original content, is owned by or used by BBSR Services with appropriate rights.

Website content may not be copied, reproduced, modified, distributed, republished or commercially exploited without prior written permission, except where permitted by applicable law.

17. BBSR Services Name and Branding

The BBSR Services name, logo, branding elements and associated materials may constitute protected intellectual property or business identifiers.

Unauthorized use of the BBSR Services name, logo or branding in a manner that may cause confusion, misrepresentation or unauthorized association is prohibited.

18. Website Information

We make reasonable efforts to maintain useful, accurate and updated information on our website. However, laws, government procedures, fees, forms, processing requirements and regulatory policies may change from time to time.

Website information should therefore not be treated as a substitute for specific professional advice relating to an individual case.

19. General Information Disclaimer

Information published on the website is intended primarily for general informational and educational purposes.

The availability of information on this website does not by itself establish a professional-client relationship.

Specific professional advice should be obtained based on the facts, documents and requirements of the individual matter.

20. Third-Party Websites and Links

Our website may contain links to government portals, external websites, payment platforms, social media websites and other third-party resources.

These links may be provided for convenience or reference. BBSR Services does not control the content, availability, security or policies of third-party websites.

21. Website Security

Users must not attempt to introduce malicious code, viruses, harmful files or other technologies that could interfere with the operation or security of the website.

Unauthorized access, security testing, data scraping, automated abuse or attempts to compromise the website or its infrastructure are prohibited.

22. Confidentiality

BBSR Services respects the confidentiality of client information and handles information in accordance with its Privacy Policy and applicable requirements.

Certain information may need to be shared with government authorities, professional consultants, statutory bodies, technology providers or other parties where reasonably necessary to provide the requested service or comply with applicable law.

23. Limitation of Responsibility

BBSR Services will make reasonable professional efforts to perform agreed services with appropriate care and diligence.

However, BBSR Services shall not be responsible for delays, rejections, changes in government policies, authority decisions, portal failures, technical interruptions, force majeure events or other circumstances beyond reasonable control.

24. Force Majeure

BBSR Services shall not be considered responsible for failure or delay in performing services caused by circumstances beyond reasonable control, including natural disasters, government restrictions, internet or infrastructure failures, cyber incidents, strikes, public emergencies, technical failures, system outages or other unforeseen events.

25. Client Communication

Clients are responsible for providing valid and accessible contact information and responding to requests for documents, clarification or approval within a reasonable time.

BBSR Services may communicate with clients through email, telephone, WhatsApp, SMS or other communication channels provided by the client.

26. False or Fraudulent Information

Clients must not provide forged, fabricated, misleading or fraudulent documents or information.

If information provided by a client appears to be unlawful, fraudulent or materially misleading, BBSR Services may suspend or terminate the relevant service and may take appropriate action where required by law.

27. Suspension or Termination of Services

BBSR Services may suspend or discontinue a service where the client fails to provide required information, fails to make required payments, provides materially false information, engages in unlawful activity or otherwise breaches applicable service terms.

Any financial settlement following termination shall be handled according to the applicable service agreement and circumstances of the assignment.

28. Privacy Policy

Your use of this website is also subject to our Privacy Policy, which explains how information may be collected, used, stored and processed.

Please read our Privacy Policy for additional information.

29. Changes to These Terms & Conditions

BBSR Services may modify, update or revise these Terms & Conditions from time to time to reflect changes in our services, website functionality, business practices or applicable legal and regulatory requirements.

The updated version will be published on this page with the revised "Last Updated" date.

Continued use of the website after publication of updated terms may constitute acceptance of the revised Terms & Conditions to the extent permitted by applicable law.

30. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of India, subject to the nature of the service and applicable legal requirements.

31. Dispute Resolution

In the event of any concern or dispute relating to a service, clients are encouraged to first contact BBSR Services so that the matter can be reviewed and resolved amicably where possible.

Nothing in these Terms & Conditions prevents either party from exercising rights available under applicable law.

32. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful or unenforceable, the remaining provisions shall continue to the extent permitted by applicable law.

33. Entire Understanding

These Terms & Conditions, together with any applicable service quotation, engagement terms, Privacy Policy and other written terms communicated to the client, constitute the applicable framework governing use of our website and professional services, subject to the specific circumstances of each engagement.